Shipping

Domestic Shipping

All orders have a 1-2 business day lead time from the time they are received. After the order has been shipped, the shipping method takes effect.

Orders placed during a holiday or promotion will have a lead time of at least 3-4 business days from the time they are received. After the order has been shipped, the shipping method takes effect.

Delivery

After I place my order, when will my order ship?

All orders have a 1-2 business day lead time upon receipt of order. Shipping method applies after order has moved from our fulfillment center then shipped by the carrier.

Orders placed during a holiday or promotion will have an approximate lead time of 3-4 business days upon receipt of order. Shipping method applies after order has moved from our fulfillment center then shipped by the carrier.

How come the tracking number isn’t working?

If your package just shipped, please allow at least one to two business days for the carrier to update their site with all tracking information.

Can I pick up my order instead of having it delivered?

We only offer shipping options at this time. We do not have a store front for pick up orders.

I have a rush order. Can it be delivered Saturday?

Shipping times are based on Monday - Friday deliveries.

The tracking shows the package was delivered but I didn’t receive my package. What if I have a lost or stolen package?

Once an order has shipped, Natural Mimosas is not responsible for lost or stolen packages confirmed to be delivered to the address as entered for the order. The customer must enter a safe and accurate address when entering their shipping address. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with the investigation.

Once an order has shipped and tracking becomes available, we recommend the receiver be available on the estimated date of arrival of the package or the receiver to contact the carrier to schedule a pick up at the holding facility.

Do you ship internationally?

All orders ship within the United States. We do not ship internationally at this time.

Do you ship to PO Boxes?

Yes, we can ship to PO Boxes.

When I enter my shipping address, I am receiving an error that my address is invalid?

Our shipping is tied directly to the carrier’s website. An invalid address error will appear if the carrier is able to ship to that location or is unable to find that location in their database. The carrier will require a valid United States address.

How do I update/cancel my order?

Please call our Customer Care 770.330.6700, or email us at support@naturalmimosas.com. Have your order number ready. If the order has already been provided to our fulfillment center, we are unable to cancel the order.

Returns

Refunds, Exchanges, and Returns

Thank you for purchasing from NaturalMimosas.com. We do not accept returns or exchanges after an order has shipped.

Purchases Made at Retailers

For a return or exchange, please contact the store from which you purchased. We are unable to accept returns or exchanges for purchases made from a retailer.

Order Cancellation

Although we do not accept returns or exchanges, if your order has not been packed or staged for shipping, you may cancel it before it ships from our facility.

Damaged or Defective Products

Products that are damaged or defective may be returned to NaturalMimosas.com after contacting support@naturalmimosas.com. Please send photos of the damaged or faulty product.

If you have any questions about our Return Policy, practices, or your use of our sites or applications, please email us at support@naturalmimosas.com or use the contact information below:

Natural Mimosas

P.O. BOX 1113

Tyrone, GA 30290

hello@naturalmimosas.com